Top 5 Highlights of 2018

Voice News


Highlights of 2018!

2018  has been a busy year for Voice and the people that work for us with some fantastic achievements along the way. There are too many to list them all – we have onboarded new clients, seen new people join our management team and seen our business grow from strength to strength. We thought we would pick out some of highlights and share them with you…… 

Cash for Kids – The WOW FACTOR of 2018! 

Voice Marketing have supported Hallam FM Cash for kids for many years but 2018 saw us really up the ante and we celebrated reaching an amazing total amount of £22,302 for Hallam Cash for Kids!

What an incredible achievement! Everyone in the Voice Family should be extremely proud of themselves because without you all contributing it would not have been possible. Your efforts have truly made a HUGE difference to the charity. Thank you and we are looking forward to making this amount even BIGGER in 2019! – Amazing work!

The People Awards 2018! 

At Voice Marketing we love our people more than anything. We like to recognise people for outstanding achievements throughout the year. To all the winners on each quarter, thank you so much for your dedication and hard work. We are extremely proud of each and every one of you.  We are excited to see you all progress your career even further with us at Voice Marketing in 2019. The future is looking very bright. CONGRATULATIONS!

Quarter 1 Award Winners
Leanne Stones Gary Senior
Luke Hanna-Batty Helen Wootton
Joe Watmough Jake Hutchinson
Mark Sidall Ryan Watson
Danny Parvin
Quarter 2 Award Winners
Amy Gillott Aneese Waza
Jack Lovatt Sara Shaw
Paula Nolan Dawn Brady
Simon Hartley Patricia Stott
Quarter 3 Award Winners
Stewart Freeman Charlotte Fielding
Jake Spall Ashley Hopwood
Gavin Straker Paul Wright
Isobel Whomersley Safeea Ali
Jamie Hames Chantelle Annerson
Quarter 4 Award Winners
Rumana Kamal Helen Wootton
Gemma Bush Andreea Cioponea
Daniella Venables Abbie Addy
Bradley Dodson Darrell Issa
Abigail Dolby Joseph Shelton
Jahnara Meah Dave Carter

Capita Local Heroes Awards Winners of 2018!

Jon Lewis, Capita’s Chief Executive, launched his company-wide heroes’ incentive the Local Heroes Awards. This is to recognise and celebrate employees across the business who are making an exceptional contribution – our local heroes!

Each month is about celebrating individuals who are helping Capita to simplify, strengthen and succeed; be innovative and positively impact our local communities and environment.

Not only did we have some fantastic divisional winners: –

 Gary Senior – Divisional winner of CCM Local Heroes Awards. Gary’s constant work on positively impacting our local communities and environment hasn’t gone unnoticed! 

James Deaves – Divisional winner of CCM Local Heroes Awards

Some went even further and won one of the Capita wide awards – with a gift voucher and a personal thank you note from Jon Lewis.

Congratulations – Andrea Whitehead, James Flint, James Deaves and Michael Hall

Fundraising & Volunteering!

Our Voice Family are not just incredible employees, but they have also spent 2018 helping others in need by volunteering and fundraising for charities in a variety of creative ways! – We are absolutely honoured to have such good-hearted people working with us and you have definitely shown to the local community how much we can achieve as a team together. #VOICEFAMILY

Hallam Fm Cash For Kids!

1   Superhero Day! & Sports Day Challenge! – Together we raised OVER £1479!
2  Mission Christmas – Ensures all local disadvantaged children receive a present on Christmas

Day morning. Voice employee’s donated gifts to this fantastic cause. We donated that many that we had to call in an early collection and filled their van twice. 2018 also saw many of our team cover a full weekend at Sheffield Christmas Market raising funds through the sale of Christmas Eve goodie bags.

Whirlow Hall Farm

❖ Halloween Event! – Our Voice Family SCARILY raised £365! WELL DONE to everyone who got involved!

Children In Need

❖ Our Voice Family put lots of time and effort into supporting this charity close to their hearts. From face painting to guess the name of bear, everyone had a fantastic time raising money. Well done to everyone who got involved!

Lullaby Trust

❖ Bake it for babies – Over £365 Raised! Our Voice Family Bakers must have some amazing skills to be able to raise outstanding amounts of money like this!

Alzheimer’s Society

❖ Cup Cake Day!, Elf Day & the Memory Walk at Clumber Park – We have supported this Charity not only through fundraising and volunteering, we have also raised awareness creating over a third of our staff as dementia friends.

Burngreave Food Bank Donations

❖ Our Voice Family kindly donated to a well-known Sheffield Foodbank to help the homeless for the second year running. Great work everyone!

Christmas Jumper Day

❖ What is better than getting in the seasonal spirit than getting dressed up in your favorite Christmas jumpers… right? Thank you to everyone who got involved everyone looked great!

Sporting Events

At Voice Marketing we just LOVE sport. People of all ages in the Voice Family came together to play a variety of sports to promote good causes and have fun at the same time!

Voice World Cup

We had teams representing each campaign who played head to head in our very own VOICE WORLD CUP! It was an amazing day with a great atmosphere. The Voice Family enjoyed the day with lots of Football, Face Painting and most importantly we all had lots of FUN!

Well done to EVERYONE who attended and on behalf of the whole Voice Family we would like to give a

special appreciation to the winning team and the player of the match – CONGRATULATIONS!

 The winning team – Helen Bailey’s Team Player of the match – Peter Chioto

 Charity Sports Day Challenge

A fun filled day fundraising for an amazing cause – Cash for kids. Well done to everyone involved because you raised a very impressive £322.55!

Sales Advisor

Sheffield, UK

Shifts: Monday – Friday rota, earliest start 9am – latest finish 9pm, one Saturday per month

Salary: Basic £17,784 – £18,772 + amazing uncapped bonus 38 hours per week

About you

Are you looking for a sales role with a difference? Could you deliver a brilliant customer experience through communicating in a simple, personal and straight talking way? Are you passionate about the telecoms industry?

We are looking for people with a desire to achieve sales targets who are looking to progress their career and advance their skill set as a sales advisor.

It doesn’t matter if you have no experience just the right attitude and desire to succeed is enough for us! We will give you the skills that you need through a comprehensive training programme. You will need bags of enthusiasm, and an eagerness to learn new skills and knowledge.

About us

We offer a basic salary of £17,784 rising to £18,772 after 6 months, but you can earn as much bonus as you want – the sky’s the limit!

Our benefits package is second to none. We’ve teamed up with big name providers to offer a fantastic perks package. So, whether you want to save money on a holiday, eat out for less, or be part of a generous company pension scheme then this we are the company for you.

As an outbound sales adviser you will:

  • Work in a busy call centre environment making sales to previous & existing customers
  • Make a high volume of calls meeting challenging KPI’s
  • Be confident questioning your customer about digital media & matching the best package for them
  • Work 38hrs a week on a fixed rota basis (shifts are anywhere between the hours of 9am and 9pm Monday – Friday and include one Saturday per month)

This role would suit someone who is:

  • A clear communicator over the phone
  • Straight talking – able to talk people patiently through processes in a clear “jargon free” way
  • Hungry to achieve sales target
  • Passionate about delivering personal and brilliant customer experience

Apply For Job

Call centre advisor

Sheffield, UK

Salary: Huge earnings potential – up to £23k OTE.  £17,784 – £18,772 basic pay + uncapped bonus!

Hours: Rota between 9am – 9pm & one Saturday per month (38hrs per week)


Purpose Of Role

We are looking to grow our team of advisers at the Broomhill office, working on behalf one of the UK’s largest telecoms providers.

You will be contacting existing customers to sell additional products & services.


Key Responsibilities

  • Working in a busy call centre environment
  • Make a high volume of calls
  • Be confident questioning your customer & building an effect digital media package to suit their needs


  • A clear communicator
  • Eager to achieve the sales target
  • Team player
  • Passionate about delivering excellent customer service


  • Uncapped bonus scheme – earn as much as you want!
  • Performance incentives
  • Discounted telecoms package
  • Major retailer perks
  • Pension scheme

Apply For Job

Sales Team Leader

£21-28,000 DOE + bonus
Sheffield, UK

This is an exciting opportunity for an individual who has at least 12 months experience working as a sales team leader. We may also consider candidates with at least 9 months of experience who have the right attitude and can demonstrate the skills necessary to work in a fast-paced sales environment.

We work with some of the biggest brands in the UK. With an incredible company culture, you can expect to be rewarded for your hard work, be invited to special events and have the chance of winning lots of prizes ranging from V.I.P lunches to fun packed holidays abroad!

The ideal candidate should be extremely confident in managing a team of people and be able to effectively engage, inspire and motivate the team to deliver and exceed sales targets. You will be expected to report performance to the operations manager on a day to day basis to ensure the business KPIs are being met.

The Role:

The purpose of the Team Leader role is to manage a team of outbound sales advisers that promote the full range of their services to prospective customers.

Identify training and coaching needs within the team through implementation & regular review of documented development plans. Ensuring the team are focused on delivering world class sales outputs and Identify gaps/barriers to service/sales and work proactively to tackle root causes both within the team and other business stakeholders.


Why work here?

  • Competitive salary & team performance bonuses – £21-28k DOE + bonus
  • Management Perks
  • Events and charity fundraisers
  • Rewards and prizes for achievements
  • Great environment
  • Progression Opportunities

Skills and Knowledge Required: Does this sound like you?

  • Experienced Team Leader in a sales environment
  • Customer focused with excellent listening and communication skills.
  • Self-motivated
  • Target driven, results focused and attention to detail
  • Resilient and determined passionate about the company and their products and brand.
  • Dynamic, flexible and adaptable to change
  • Great leadership, communication and collaboration skills to effectively engage and motivate the team to sales success
  • Excellent understanding of what a great customer experience sounds like and can coach and develop the team towards this goal
  • Strong decision making and problem-solving skills
  • Excellent planning and organisational skills

If you are up for the challenge and think you have the skills and experience to fulfil this role then please apply today! We look forward to hearing from you.

Apply For Job