Join Us

One of the main attractions at Voice is the team spirit. When everyone plays their part and is rewarded for their efforts, it really does feel like it's teamwork behind the success.

And, as you're getting stuck in, we'll also ensure you develop as a person. Not just through our extensive training, but with the things that you pick up on the job. Like interaction techniques, problem solving and thinking on-the-spot.

To put it another way, working here improves your all-round skill set. So, it's no wonder that many people who come for a holiday job, end up staying for a thriving career.

Call us on 01143211120 or email recruitment@voicegroup.co.uk to find out more.

If you'd like to join the Voice family, scroll through our list of vacancies below.

 Recontracting Advisor

Full-Time
£16,575 - £17,550 Basic / £21,000 OTE - Per Year
Sheffield, UK

Salary: Starting at £16,575, rising to £17,550 after 6 months + uncapped bonus

 

About you

Are you looking for a sales role with a difference? Could you deliver a brilliant customer experience through communicating in a simple, personal and straight talking way? Are you passionate about mobile phones?

We are looking for people with a desire to achieve sales targets who are looking to progress their career and advance their skill set as a recontracting advisor.

It doesn’t matter if you have no experience just the right attitude and desire to succeed is enough for us! We will give you the skills that you need through a comprehensive training programme. You will need bags of enthusiasm, and an eagerness to learn new skills and knowledge.

About us

We offer a basic salary but you can earn as much bonus as you want – the sky’s the limit! There are plenty of performance incentives up for grabs: nights out, vouchers, holidays, technology and many more.

Our benefits package is second to none. We’ve teamed up with big name providers to offer a fantastic perks package. So, whether you want to save money on a holiday, eat out for less, or be part of a generous company pension scheme then this we are the company for you.

Being part of a worldwide brand we can give you many opportunities to develop your career in the telemarketing industry. Progression opportunities available for people with the right attitude!

 

As a recontracting advisor you will:

  • Work in a busy call centre environment making recontracting calls to existing o2 contract holders
  • Make a high volume of calls meeting challenging KPI’s
  • Be confident questioning your customer about their phone contract & matching the best package for them
  • Work 37.5hrs a week on a fixed rota basis

This role would suit someone who is:

  • A clear communicator over the phone
  • Straight talking – able to talk people patiently through processes in a clear “jargon free” way
  • Hungry to achieve sales target
  • Passionate about delivering personal and brilliant customer experience

 

 

 

Apply For Job







Sales Team Leader

Full-Time
£20-£27,000 + up to £250 per month bonus
Sheffield, UK

Salary: £20-27,000 (Dependent On Experience) + up to £250 per month bonus

 

***We will not be able to consider any candidate without sufficient outbound sales team leader experience***

 

This is an exciting opportunity for an individual who has at least 12 months experience working as an outbound sales team leader or equivalent. We may also consider candidates with at least 9

Months of experience who have the right attitude and can demonstrate the skills necessary to work in a fast-paced sales environment.

 

We are a well-known contact centre in the Sheffield area who work with some of the biggest brands in the UK. With an incredible company culture, you can expect to be

rewarded for your hard work, be invited to special events and have the chance of winning lots of

prizes ranging from V.I.P lunches to fun packed holidays abroad!

 

The ideal candidate should be extremely confident in managing a team of people and be able to

effectively engage, inspire and motivate the team to deliver and exceed sales targets. You will be

expected to report performance to the operations manager on a day to day basis to ensure the

business KPIs are being met.

 

The Role:

The purpose of the Team Leader role is to manage a team of outbound sales advisers that promote the full range of their services to prospective customers.

 

Identify training and coaching needs within the team through implementation & regular review of documented development plans. Ensuring the team are focused on delivering world class sales outputs and Identify gaps/barriers to service/sales and work proactively to tackle root causes both within the team and other business stakeholders

.

Why work here?

  • Competitive Salary & Team Performance Bonuses
  • Management Perks
  • Events and charity fundraisers
  • Rewards and prizes for achievements
  • Great environment
  • Progression Opportunities

 

Skills and Knowledge Required: Does this sound like you?

  • Experienced Team Leader in a sales focused on the role
  • Customer focused with excellent listening and communication skills.
  • Self-motivated
  • Target driven, results focused and attention to detail
  • Resilient and determined passionate about the company and their products and brand.
  • Dynamic, flexible and adaptable to change
  • Great leadership, communication and collaboration skills to effectively engage and motivate

the team to sales success

  • Excellent understanding of what a great customer experience sounds like and can coach and

develop the team towards this goal

  • Strong decision making and problem-solving skills
  • Excellent planning and organisational skills

 

If you are up for the challenge and think you have the skills and experience to fulfil this role then

please apply today! We look forward to hearing from you.

Apply For Job







Inbound Sales Advisor

Full-Time
£16,575 - £17,550 Basic / £21,000 OTE - Per Year
Sheffield, UK

We are looking for smart, well organised and hard-working individuals to join our growing team of inbound sales advisors. You will be working on behalf of a household warranties company and providing support to customers on the inbound sales & service line.

We are currently recruiting for driven and motivated team players, with a hardworking attitude and a passion for delivering excellent customer service.  We are looking for people with excellent communication skills, who will join us as a sales advisor providing first-line contact to customers on the inbound sales & service team.

This job involves understanding customer requirements and helping them with service issues related to household appliances. As the first point of customer contact, you will enjoy helping people and be able to remain calm when dealing with customer issues. You will be motivated to deliver your objectives and comfortable dealing with a high volume of inbound calls.

What you’ve done in the past is less important than your work ethic and passion for delivering world class customer service. All you need to bring is your enthusiasm and hunger to learn, everything else we can teach you.

In return for your hard work you will get benefits such as

  • Performance incentives – nights out, vouchers, devices etc
  • Lifestyle benefits package with discounts available across the region
  • Good location, well served by transport links
  • Pension
  • Discounted healthcare cash plan
  • Childcare vouchers
  • Discounted holidays
  • 28 days holiday, including statutory holiday

 

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Business Sales Executive

Full-Time
£16,809 - £17,784 Basic / £21,000 OTE - Per Year
Sheffield, UK

An exciting opportunity has arisen for an experienced sales person to work in our business sales department.

We are an award winning contact centre based in Broomhill (S10) Sheffield, and are currently recruiting for Business Sales Executives to represent a household name in telecommunications.

With an established reputation of being a market leader in our field we are now looking for experienced telesales executives to join our expanding team.
Join now and become part of a multi-national organisation with amazing career progression.

To be considered for this role:
– You must have a proven sales background. This doesn’t necessarily have to be telesales, but you must be able to demonstrate good sales acumen
– You must have the drive to succeed and enjoy working in a target driven environment. As a salesperson in this team you will be working on behalf of the largest provider of telecoms services in the UK, making outbound calls to businesses to promote their Phone line and Broadband products.
– You will have excellent communication skills and enjoy working as part of a team
– You must be resilient, tenacious and able to self- motivated

In return for your hard work and commitment, we offer many employee benefits, such as:

– Fantastic bonus scheme – productivity bonus & uncapped commission
– Scheduled training with regular on-going coaching & support
– Performance incentives – nights out, vouchers, devices etc
– Lifestyle benefits package with discounts available across the region
– Good location, well served by transport links
– Pension
– Discounted healthcare cash plan
– Childcare vouchers
– Discounted holidays
– 28 days holiday, including statutory holiday

 

 

 

 

Apply For Job







Mobile Phone Sales Advisor

Full-Time
£16,575 - £17,550 Basic / £21,000 OTE - Per Year
Sheffield, UK

Salary: Starting at £16,575, rising to £17,550 after 6 months + uncapped bonus

About you

Are you looking for a sales role with a difference? Could you deliver a brilliant customer experience through communicating in a simple, personal and straight talking way? Are you passionate about mobile phones?

We are looking for people with a desire to achieve sales targets who are looking to progress their career and advance their skill set as a recontracting adviser.

It doesn’t matter if you have no experience just the right attitude and desire to succeed is enough for us! We will give you the skills that you need through a comprehensive training programme. You will need bags of enthusiasm, and an eagerness to learn new skills and knowledge.

About us

We offer a basic salary but you can earn as much bonus as you want – the sky’s the limit! There are plenty of performance incentives up for grabs: nights out, vouchers, holidays, technology and many more.

Our benefits package is second to none. We’ve teamed up with big name providers to offer a fantastic perks package. So, whether you want to save money on a holiday, eat out for less, or be part of a generous company pension scheme then this we are the company for you.

Being part of a worldwide brand we can give you many opportunities to develop your career in the telemarketing industry. Progression opportunities available for people with the right attitude!

As a recontracting adviser you will:

  • Work in a busy call centre environment making recontracting calls to existing o2 contract holders
  • Make a high volume of calls meeting challenging KPI’s
  • Be confident questioning your customer about their phone contract & matching the best package for them
  • Work 37.5hrs a week on a fixed rota basis

*
This role would suit someone who is:

  • A clear communicator over the phone
  • Straight talking – able to talk people patiently through processes in a clear “jargon free” way
  • Hungry to achieve sales target
  • Passionate about delivering personal and brilliant customer experience

 

Apply For Job







Sales Advisor

Full-Time
£16,575 - £17,550 Basic / £21,000 OTE - Per Year
Sheffield, UK

Shifts: Monday – Friday rota, earliest start 9am – latest finish 9pm, one Saturday per month

Salary: Basic £16,796 + uncapped bonus 38 hours per week

About you

Are you looking for a sales role with a difference? Could you deliver a brilliant customer experience through communicating in a simple, personal and straight talking way? Are you passionate about the telecoms industry?

We are looking for people with a desire to achieve sales targets who are looking to progress their career and advance their skill set as a sales advisor.

It doesn’t matter if you have no experience just the right attitude and desire to succeed is enough for us! We will give you the skills that you need through a comprehensive training programme. You will need bags of enthusiasm, and an eagerness to learn new skills and knowledge.

About us

We offer a basic salary of £16,796 but you can earn as much bonus as you want – the sky’s the limit!

Our benefits package is second to none. We’ve teamed up with big name providers to offer a fantastic perks package. So, whether you want to save money on a holiday, eat out for less, or be part of a generous company pension scheme then this we are the company for you.

As an outbound sales adviser you will:

  • Work in a busy call centre environment making sales to previous & existing customers
  • Make a high volume of calls meeting challenging KPI’s
  • Be confident questioning your customer about digital media & matching the best package for them
  • Work 38hrs a week on a fixed rota basis (shifts are anywhere between the hours of 9am and 9pm Monday – Friday and include one Saturday per month)

This role would suit someone who is:

  • A clear communicator over the phone
  • Straight talking – able to talk people patiently through processes in a clear “jargon free” way
  • Hungry to achieve sales target

Passionate about delivering personal and brilliant customer experience

Job Types: Full-time, Permanent

Salary: £16,796.00 to £17,784.00 /year

 

Apply For Job







Broadband Sales Executive

Full-Time
£16,796 - £17,784 Basic / £22k OTE - Per Year
Sheffield, UK

An exciting position is available on one of our biggest campaigns! We’re searching for enthusiastic, driven and tech-savvy individuals to join our well established outbound campaign here at Voice Marketing.

Located at our site based in the S10 area of Sheffield, you will be working on behalf of one of the UK’s leading broadband providers. Whether you have no experience or are well experienced in the telecommunications sector. If you are confident, motivated and sales driven – you will get the rewards!

We have a great basic salary and an uncapped bonus scheme meaning; the more you sell, the more you earn!

The role will challenge and excite you in many ways, making outbound calls to existing customers offering them the best deals and great tech, working towards daily targets alongside a team, creating a healthy, fun and competitive atmosphere. Anything that the brand sell, you can promote and increase your own bonus!

For working with us, you also get a range of great perks and rewards such as;

  • Team or campaign nights out
  • Incentives like team dinners (pizzas, etc)
  • A great pension scheme
  • Discounts in shops/restaurants/phone contracts/holidays
  • A great progression scheme
  • Many more!

Whether you’re looking for the next step in your career or to confidently step into our world, we will help you become a success!

Send us your CV to have a chance to join the team!

Job Types: Full-time, Permanent

Salary: £16,796.00 to £17,784.00 /year

Apply For Job







Request a call back

  • T. 0114 3211120
  • E. Recruitment@Voicegroup.co.uk