Jason Gummer visits South Africa!

News Story


Jason Gummer visits South Africa!

11.01.19 – 16.03.19


Jason Gummer had the privilege of being invited to visit Capita in South Africa at the beginning of 2019.

Jason has worked at Voice for 3 years and jumped at the chance of supporting Campaigns as they expanded in Cape Town. He spent 9 weeks in sunny South Africa doing what he does best, training!

Not only did this opportunity give Jason even more experience, but in turn he gave so many people opportunities to change their lifestyle, enabling them to escape poverty and poor living conditions.

“I stayed in a beautiful hotel with staff that looked after me so well, I felt like royalty and they always made sure I had a whiskey sour in hand! Although I was working all through the week, I did get chance at weekends to visit some awesome places! I visited Robben Island which is where the prison is located, which held Nelson Mandela whilst he was a political prisoner. I got to the top of Table Mountain that has some of the most breath taking views of South Africa. I also went to Penguin Beach, which was coincidentally full of penguins. As I was sunbathing, I was joined by penguins that are sunbathing too! I visited a couple of vineyards, as South Africa is well known for its wine. I couldn’t resist trying some of the best wines in the world! I got the opportunity to try many amazing restaurants, and ate some phenomenal food! This trip will be something I will always remember, be it the plane journeys in business class, to the fabulous people I met and the friendships I have made which will last a life time, the sights I have seen and visited and at last but not least, the feeling I now have of making such a difference to so many people’s lives. I’m so very grateful for the opportunity and would like to say… I am available to go back anytime!! 😊Jason Gummer, Training Officer.

Sales Advisor

Sheffield, UK

Shifts: Monday – Friday rota, earliest start 9am – latest finish 9pm, one Saturday per month

Salary: Basic £17,784 – £18,772 + amazing uncapped bonus 38 hours per week

About you

Are you looking for a sales role with a difference? Could you deliver a brilliant customer experience through communicating in a simple, personal and straight talking way? Are you passionate about the telecoms industry?

We are looking for people with a desire to achieve sales targets who are looking to progress their career and advance their skill set as a sales advisor.

It doesn’t matter if you have no experience just the right attitude and desire to succeed is enough for us! We will give you the skills that you need through a comprehensive training programme. You will need bags of enthusiasm, and an eagerness to learn new skills and knowledge.

About us

We offer a basic salary of £17,784 rising to £18,772 after 6 months, but you can earn as much bonus as you want – the sky’s the limit!

Our benefits package is second to none. We’ve teamed up with big name providers to offer a fantastic perks package. So, whether you want to save money on a holiday, eat out for less, or be part of a generous company pension scheme then this we are the company for you.

As an outbound sales adviser you will:

  • Work in a busy call centre environment making sales to previous & existing customers
  • Make a high volume of calls meeting challenging KPI’s
  • Be confident questioning your customer about digital media & matching the best package for them
  • Work 38hrs a week on a fixed rota basis (shifts are anywhere between the hours of 9am and 9pm Monday – Friday and include one Saturday per month)

This role would suit someone who is:

  • A clear communicator over the phone
  • Straight talking – able to talk people patiently through processes in a clear “jargon free” way
  • Hungry to achieve sales target
  • Passionate about delivering personal and brilliant customer experience

Apply For Job

Call centre advisor

Sheffield, UK

Salary: Huge earnings potential – up to £23k OTE.  £17,784 – £18,772 basic pay + uncapped bonus!

Hours: Rota between 9am – 9pm & one Saturday per month (38hrs per week)


Purpose Of Role

We are looking to grow our team of advisers at the Broomhill office, working on behalf one of the UK’s largest telecoms providers.

You will be contacting existing customers to sell additional products & services.


Key Responsibilities

  • Working in a busy call centre environment
  • Make a high volume of calls
  • Be confident questioning your customer & building an effect digital media package to suit their needs


  • A clear communicator
  • Eager to achieve the sales target
  • Team player
  • Passionate about delivering excellent customer service


  • Uncapped bonus scheme – earn as much as you want!
  • Performance incentives
  • Discounted telecoms package
  • Major retailer perks
  • Pension scheme

Apply For Job

Sales Team Leader

£21-28,000 DOE + bonus
Sheffield, UK

This is an exciting opportunity for an individual who has at least 12 months experience working as a sales team leader. We may also consider candidates with at least 9 months of experience who have the right attitude and can demonstrate the skills necessary to work in a fast-paced sales environment.

We work with some of the biggest brands in the UK. With an incredible company culture, you can expect to be rewarded for your hard work, be invited to special events and have the chance of winning lots of prizes ranging from V.I.P lunches to fun packed holidays abroad!

The ideal candidate should be extremely confident in managing a team of people and be able to effectively engage, inspire and motivate the team to deliver and exceed sales targets. You will be expected to report performance to the operations manager on a day to day basis to ensure the business KPIs are being met.

The Role:

The purpose of the Team Leader role is to manage a team of outbound sales advisers that promote the full range of their services to prospective customers.

Identify training and coaching needs within the team through implementation & regular review of documented development plans. Ensuring the team are focused on delivering world class sales outputs and Identify gaps/barriers to service/sales and work proactively to tackle root causes both within the team and other business stakeholders.


Why work here?

  • Competitive salary & team performance bonuses – £21-28k DOE + bonus
  • Management Perks
  • Events and charity fundraisers
  • Rewards and prizes for achievements
  • Great environment
  • Progression Opportunities

Skills and Knowledge Required: Does this sound like you?

  • Experienced Team Leader in a sales environment
  • Customer focused with excellent listening and communication skills.
  • Self-motivated
  • Target driven, results focused and attention to detail
  • Resilient and determined passionate about the company and their products and brand.
  • Dynamic, flexible and adaptable to change
  • Great leadership, communication and collaboration skills to effectively engage and motivate the team to sales success
  • Excellent understanding of what a great customer experience sounds like and can coach and develop the team towards this goal
  • Strong decision making and problem-solving skills
  • Excellent planning and organisational skills

If you are up for the challenge and think you have the skills and experience to fulfil this role then please apply today! We look forward to hearing from you.

Apply For Job