VOICE operate a resilient cluster of state of the art diallers offering client campaigns full call recording, data management and call analytics. These systems have been designed to be resistant to hardware and software faults, and all VOICE locations have a minimum of two physical diallers.
Mission critical systems are spread across two locations with multiple fibre optic connections to facilitate secure transfer of information between sites. This allows the VOICE team to focus on the best possible outcome for the client and not on the capacity of the technology.
The strong technical department and systems they operate form a vital part of all VOICE campaigns. Added to the way our teams work together to use these systems, VOICE are able to consistently deliver exceptional performance for each and every client.
For a more technical specification please call us on 0114 321 0000 or ask at email@example.com