Our Disaster Recovery support can include emergency overflow services whereby operations are routed through to our Contact centres or total disaster recovery cover whereby operations are switched over to a dedicated contact centre designed and maintained to your requirements.
VOICE operates state of the art, resilient sites, that can be contingency-staffed in the event of a disaster recovery situation. Our sites are fully equipped operational contact centres with sophisticated telephony together with advanced call routing, monitoring and call recording software. Additionally, by employing technical leaders in the call centre industry, we are almost always able to mirror your own operating systems, configured as they would be in your own offices.
Immediate resources include around 200 seats of fully configured call centre operations with a further 600 seats available subject to lead times and times of day/week.
VOICE are also able to offer a proactive disaster recovery strategy that enables you to relocate your staff temporarily to one of our contact centres.
We don't just talk the talk...
VOICE is the partner of choice for numerous businesses over the years, who have required swift and precise advice as to how to deal with a macro issue, that has appeared in front of them. Naturally, should you wish to speak with one of our clients who has needed such a discreet but invaluable service, to determine first hand how we operate, just ask and we'll be delighted to put you in touch.
To find out more or enquire about partnering with VOICE please call us now on 0114 321 0000 or email email@example.com