14th May 2013

Staff retention in call centres is notoriously difficult, and according to a new blog post as much as 20% of… read more

7th May 2013

At VOICE we are constantly looking for ways to improve the service we offer and trying to identify exactly what… read more

1st May 2013

Throughout the month of May many different organisations will be taking part in Scams Awareness Month to help consumers protect… read more