Choosing a compliant agency is becoming even more important than ever.

LONDON - The Information Commissioner's Office and telecoms regulator Ofcom have been building a closer working relationship in policing the telemarketing industry.

10th March 2008

The two regulators have agreed guidelines for deciding which of them leads investigations of non-compliant behaviour by telemarketers in reference to the 2003 Privacy and Electronic Communications Regulations, and how they should work together.

While Ofcom's focus is on policing persistent misuse of electronic communications networks and the ICO's is on privacy and data handling issues, there is some overlap.

The pair will share information about their investigations and enforcement activity on a quarterly basis. Their joint statement promises they will prioritise quick and effective enforcement.